• AI reference · Always listed
new_task
Add a task. Add a task to a department's board. Title up to 200 characters, done_when 1,000; skill: one start lists.
Where it is
Always listed: call it by its name.
Does it need a yes?
Runs at once, no yes card: it changes only the office's own working state, and nothing reaches anyone. Here: a task on the company's own board.
Inputs
| Input | Type | Needed | About |
|---|---|---|---|
department | string | yes | The department's id, e.g. sales. |
title | string | yes | |
done_when | string | yes | How to tell it is done. |
next | "ai" | "you" | yes | Who moves next (you: the owner). |
skill | string | no | e.g. discovery-call-prep. · format `^[a-z0-9][a-z0-9-]{0,59}$` |
kind | "landing-page-live" | "invoice-sent" | "newsletter" | "film-edit" | "small-app" | "social-post" | "email-reply" | "import" | "routine" | "other" | no | Without a skill: its kind. |
due_on | string | no | The day it is due, in company time. A follow-up shows on Today from that day, e.g. 2026-10-24. |
request_key | string | no | Same key, same task. · format `^[A-Za-z0-9][A-Za-z0-9:._-]{0,99}$` |
helper | string | no | A helper's person:<id>. Settings lists them. |
run_id | string | yes | The run_id from start. Pass it on every call: it keeps your task held. · 1 to 100 characters |
Example
{
"name": "new_task",
"arguments": {
"department": "sales",
"title": "Follow up with Ana",
"done_when": "Ana has an answer",
"next": "ai",
"run_id": "the run_id from start"
}
}When it is refused
invalid: The input isn't right. The sentence names the field and the fix; nothing was done. Fix it and call again.not_found: No such thing in this company (a task, file, person, record). Check the number or name, or list first.not_allowed: Not without another step: the owner's yes, your own task held with pick_up, or a setting the owner turns on. The sentence says which.taken: Someone else holds it (another AI on that task). Pick another task.stale: It changed since you read it. Read it again and use the new version.failed: On our side or a service's, never your input. Try again in a minute; if it keeps failing, call report_problem.