`report_problem`

Report a problem to us. Still stuck after help, or broken on our side: file it once (we attach the company, run and calls). Then tell the person only the sentence in say.

Where it is

Always listed: call it by its name.

Does it need a yes?

Runs at once, no yes card: it changes only the office's own working state, and nothing reaches anyone. Here: a support task in our own company.

Inputs

Input	Type	Needed	About
`what`	string	yes	What went wrong, in plain words. · 3 to 500 characters
`tool`	string	no	The tool that refused. · up to 60 characters
`error`	string	no	Its answer, as it came. · 1 to 2,000 characters
`tried`	string	no	1 to 1,000 characters
`task`	integer	no	The task number, e.g. 12. · 1 or more
`run_id`	string	yes	The run_id from start. Pass it on every call: it keeps your task held. · 1 to 100 characters

Example

{
  "name": "report_problem",
  "arguments": {
    "what": "The invoice PDF did not open",
    "run_id": "the run_id from start"
  }
}

When it is refused

invalid: The input isn't right. The sentence names the field and the fix; nothing was done. Fix it and call again.
not_found: No such thing in this company (a task, file, person, record). Check the number or name, or list first.
not_allowed: Not without another step: the owner's yes, your own task held with pick_up, or a setting the owner turns on. The sentence says which.
taken: Someone else holds it (another AI on that task). Pick another task.
stale: It changed since you read it. Read it again and use the new version.
failed: On our side or a service's, never your input. Try again in a minute; if it keeps failing, call report_problem.